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Learn more about Employee Performance Evaluation in China

An Employee Performance Evaluation is a structured assessment process used by employers to review and measure an employee’s job performance, productivity, and contributions to the company. In China, performance evaluations play a crucial role in determining promotions, salary adjustments, contract renewals, and even potential terminations, ensuring compliance with labor laws and company policies. A well-documented evaluation process helps businesses maintain a fair and transparent workplace while protecting both employer and employee rights. Regular performance reviews also enhance workforce efficiency, align employee goals with company objectives, and provide constructive feedback for professional growth. Our Employee Performance Evaluation template, drafted by legal experts in both English and Mandarin, is designed to help businesses in China conduct fair, legally compliant, and effective performance assessments. Download now, easy to edit in Word format for seamless integration into your HR processes.

Table of contents

What is an Employee Performance Evaluation in China?

An Employee Performance Evaluation is a structured assessment of an employee’s job performance over a specified period. In China, these evaluations are an essential tool for employers to measure the effectiveness of their workforce, align employee performance with company goals, and ensure that both employees and employers comply with local labor laws. These reviews provide a framework for identifying an employee’s strengths and areas for improvement, offering constructive feedback, and making decisions regarding compensation, promotions, or possible terminations. The evaluation process is also vital for ensuring that companies meet the statutory requirements under Chinese labor law, including adherence to workplace standards and fair treatment of employees. It helps businesses maintain legal compliance while motivating employees to perform at their best.

What is included in this Employee Performance Evaluation?

A well-rounded Employee Performance Evaluation template should assess several key aspects of an employee’s role and behavior within the company. The following clauses should be included:

➤ Purpose of Evaluation: Defines the goal of assessing the employee’s performance, strengths, and areas for improvement. Ensures alignment with company objectives and compliance with China's labor regulations.
➤ Communication: Assesses the employee's ability to communicate effectively with colleagues, supervisors, and departments. Includes verbal and written communication and cultural nuances.
➤ Motivation: Evaluates the employee’s enthusiasm, engagement with the company's mission, and willingness to contribute to business success. Motivation leads to higher productivity.
➤ Behavior: Focuses on adherence to professional conduct, punctuality, ethical standards, and respectful behavior toward colleagues and management.
➤ Professionalism: Assesses work ethic, reliability, and conduct in line with corporate guidelines and industry standards, especially respecting hierarchy in Chinese workplaces.
➤ Sales Skills (if applicable): Reviews ability to meet sales targets, contribute to business growth, and build relationships with clients, particularly within the Chinese market.
➤ Decision-Making: Evaluates critical thinking, problem-solving skills, and the ability to make informed decisions in dynamic work environments.
➤ Responsibility: Assesses accountability, task management, and ability to meet deadlines, ensuring effective responsibility management.
➤ Teamwork: Measures the ability to work collaboratively, contribute to a harmonious team dynamic, and communicate effectively with colleagues.
➤ Creativity: Assesses the ability to innovate, problem-solve, and propose improvements that contribute to business efficiency and growth.
➤ Employer Confirmation: Confirms that the employer certifies the evaluation as an accurate representation of the employee’s performance during the evaluation period.

How often should an employer conduct a Performance Review?

1. Importance of Regular Performance Evaluations in China

In China, employers are encouraged to conduct performance evaluations regularly to ensure that employees are meeting expectations and to offer constructive feedback. While the frequency can vary depending on company policies, performance evaluations are generally conducted at least once a year. Many companies prefer biannual or quarterly reviews, especially for new employees or those on probation, to assess their progress early on.

2. Benefits of Performance Reviews

Regular evaluations not only help identify and address performance issues but also serve as a tool for motivating employees by acknowledging their achievements. They provide a platform for setting specific goals and aligning the employee’s career development with the company’s strategic objectives. Performance reviews help create a culture of continuous improvement and communication, benefiting both employees and employers in the long run.
For more details on employment laws and best practices in China, you can refer to the Chinese Ministry of Human Resources and Social Security or China Labour Bulletin.

What are common performance metrics used in China?

Common performance metrics used in China often reflect both global business standards and local cultural considerations. Key performance indicators (KPIs) typically include:

➤ Productivity: Measures the quantity and quality of work an employee produces in relation to set goals or targets.
➤ Quality of Work: Focuses on the accuracy, attention to detail, and consistency of the employee’s output.
➤ Adherence to Deadlines: Assesses the employee’s ability to meet deadlines and complete tasks on time.
➤ Sales Performance: For roles involving sales, this includes targets achieved, revenue generated, and client satisfaction.
➤ Team Collaboration: Evaluates how effectively the employee works with others, communicates, and contributes to team success.
➤ Initiative and Innovation: Assesses the employee’s ability to take proactive steps, propose new ideas, and improve processes.

These metrics are designed to assess the overall effectiveness of the employee in contributing to the company’s success.

How does an Employee Performance Evaluation affect salary and promotions?

1. Impact on Salary Adjustments and Promotions

In China, Employee Performance Evaluations are a key factor in decisions regarding salary adjustments and promotions. Employees who consistently meet or exceed expectations during evaluations are often rewarded with salary increases and considered for advancement within the company. Positive performance reviews demonstrate that an employee contributes to the organization’s success and aligns with its goals, making them a strong candidate for career growth. Employers use these evaluations as a basis for offering financial incentives, ensuring that employees are compensated fairly for their work.

2. Consequences of Underperformance

Conversely, employees who do not meet performance expectations may face corrective feedback during their evaluations. Underperformance can lead to delayed promotions and the withholding of salary increases. If an employee consistently falls short, the company may take steps to address the issue, which could include additional training or even changes in job responsibilities. These evaluations provide a transparent method for communicating areas of improvement, helping employees understand where they need to focus their efforts to meet company standards.

3. Role in Contract Renewals

Employee evaluations are also critical when it comes to contract renewals, especially for those on probation or fixed-term contracts. Employers use the performance review process to assess whether the employee’s performance aligns with the company’s expectations for long-term employment. In the case of probationary employees, the outcome of the evaluation often determines whether their contract will be renewed. This process allows employers to make informed decisions based on an employee’s work performance, ensuring that only those who meet the required standards are retained. For further details on employee rights and performance evaluations in China, refer to the Ministry of Human Resources and Social Security of the People’s Republic of China.

Can an Employee Performance Evaluation be used as grounds for termination?

1. Performance Evaluation as Grounds for Termination

Yes, an Employee Performance Evaluation can be used as grounds for termination in certain situations. If an employee consistently fails to meet performance expectations or engages in serious misconduct, the employer can use the evaluation as evidence of the employee’s inability to perform their job. However, employers must follow proper procedures under Chinese labor law, including documenting performance issues thoroughly and giving the employee an opportunity to improve before taking any termination action.

2. Protection Against Wrongful Termination Claims

Performance evaluations help establish a clear, objective record of the employee’s behavior and performance, which can protect the employer from potential wrongful termination claims. Having documented evidence of an employee’s performance issues strengthens the employer’s position if the termination is legally challenged. It’s essential to ensure that evaluations are fair, transparent, and based on measurable criteria to minimize the risk of legal disputes.

How can employers ensure fairness and transparency in reviews?

1. Setting Clear Performance Criteria

To ensure fairness in performance evaluations, employers should start by providing clear performance criteria upfront. This involves outlining the specific expectations for each employee’s role, which should be communicated early on. By setting clear and agreed-upon benchmarks, employees will have a transparent understanding of what is expected from them. This clarity helps to avoid confusion and ensures that employees are judged based on well-defined standards.

2. Objective and Consistent Evaluation

Employers should aim to use objective, measurable metrics when assessing performance. This approach minimizes subjectivity and ensures that evaluations are based on concrete data, such as sales figures or project completion rates. It is also essential to conduct evaluations consistently across all employees, ensuring that everyone is measured using the same criteria. Consistent evaluations reinforce fairness and help employees feel that they are being treated equally.

3. Encouraging Open Communication and Feedback

An important aspect of performance evaluations is encouraging open communication between managers and employees. Managers should provide opportunities for employees to receive feedback and discuss their performance. Additionally, allowing employees to self-assess and contribute to the evaluation process enables a two-way dialogue. This not only makes the evaluation more comprehensive but also promotes a sense of involvement and transparency, helping employees understand how their performance is perceived and giving them a chance to improve.

How should employers document evaluations to ensure compliance?

1. Importance of Documentation in Performance Evaluations

Employers should maintain detailed, written records of all performance evaluations, including feedback from both managers and employees. This documentation should include:

➤A summary of the employee’s performance throughout the review period.
➤ Areas for improvement and specific development plans to guide the employee’s growth.
➤Specific achievements or contributions that highlight the employee’s strengths and successes.
➤The employer’s final assessment and recommendations for further actions, such as promotions, salary adjustments, or additional training.

2. Benefits of Proper Record-Keeping

These records not only serve as a reference for future evaluations but also help ensure compliance with Chinese labor laws regarding employee rights and performance assessments. Maintaining thorough documentation protects both the employer and the employee, providing transparency and clarity in the evaluation process while minimizing the risk of potential legal issues.

What are the best practices for conducting an Employee Performance Appraisal?

Best practices for conducting an Employee Performance Appraisal include:

➤ Prepare in Advance: Review the employee's job description, previous evaluations, and key achievements before the meeting.
➤ Be Specific: Provide clear, actionable feedback, focusing on both strengths and areas for improvement.
➤ Be Objective: Use performance metrics and examples to support your feedback and avoid subjective judgments.
➤ Foster Two-Way Communication: Allow the employee to discuss their performance, ask questions, and express concerns.
➤ Set Goals: Use the performance appraisal to set goals for the future, aligning the employee’s objectives with the company’s broader goals.

Conclusion: Why does an Employee Performance Evaluations matter in China?

Employee Performance Evaluations are an essential part of human resource management in China. They provide a structured and legal framework for assessing employee performance, offering valuable feedback, and ensuring compliance with labor laws. By adhering to best practices, employers can create a fair, transparent, and motivating environment that enhances employee performance and supports organizational growth. For companies in China, regular and thorough performance evaluations are crucial to maintaining a productive workforce and fostering a positive workplace culture. By utilizing professionally drafted Employee Performance Evaluation templates, businesses can ensure compliance, avoid legal pitfalls, and enhance overall employee satisfaction.

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