Ready to use legal template

Drafted by experienced lawyers

Chinese-English translation

Ready to use legal template

Drafted by lawyers

Chinese-English translation

HomeIntellectual propertyTerms and Conditions

Learn more about Website Terms and Conditions in China

Terms and Conditions (T&Cs) are legal agreements that outline the rules, obligations, and guidelines for using a website or service. They define the rights and responsibilities of both the service provider and the user, ensuring clarity and protection for all parties involved. T&Cs are essential for businesses to establish clear terms of engagement, safeguard intellectual property, limit liability, and ensure compliance with relevant laws, including data protection and consumer rights. In China, these agreements must align with local regulations such as the Cybersecurity Law and the Personal Information Protection Law (PIPL). By downloading our T&Cs, you gain access to a well-structured document, drafted by our experienced lawyers, designed to protect your business and provide legal certainty. The Terms and Conditions are available in an easy-to-edit Word format in both English and Mandarin.

Table of contents


What are Terms and Conditions (T&Cs) in China?

Terms and Conditions in China establish a legally binding agreement between businesses and users, setting clear guidelines for website or service usage. They cover essential aspects such as user conduct, intellectual property, payment policies, data protection, dispute resolution, and liability limits. Companies must ensure compliance with Chinese laws, including data security regulations, consumer protection rules, and e-commerce policies, to avoid legal risks. Well-drafted T&Cs help protect business interests while ensuring transparency and fairness for users. Given the evolving regulatory landscape, businesses should regularly update their T&Cs to reflect new legal requirements. For more details, refer to the Cyberspace Administration of China.

What is included in this Terms and Conditions?

The Terms and Conditions document includes several key clauses to establish clear guidelines for both the business and its users by:

➤ Acceptance of Terms: This clause outlines that by using the website, users acknowledge and agree to comply with the Terms and Conditions, and it is their responsibility to review updates regularly.
➤ User Conduct: Users agree to adhere to Chinese laws and regulations, refrain from unlawful activities, and avoid damaging or disrupting the website’s functionality.
➤ Intellectual Property: The content on the website is protected under Chinese intellectual property law, and users are prohibited from unauthorized copying, distributing, or modifying the content without written consent.
➤ Privacy and Data Protection: This clause highlights that personal information will be collected, used, and disclosed in accordance with China’s data protection laws, including rights to access and delete personal data.
➤ Payment and Fees: Users are responsible for paying fees for any services and transactions on the website, and the terms cover payment methods, pricing, refunds, and third-party payment processors in China.
➤ Limitation of Liability: The website is provided on an “as is” basis with no guarantees, and the website owner is not liable for damages arising from the use of the site, in compliance with Chinese consumer protection laws.
➤ Dispute Resolution: Disputes will be resolved in China, initially through negotiation and, if necessary, through mediation or arbitration under Chinese legal rules, ensuring compliance with local dispute resolution procedures.
➤ Termination: Either party can terminate the agreement at any time with written notice, and the clause specifies that certain obligations, such as intellectual property and liability, will survive termination.
➤ Updates to the Terms: This clause states that the website’s Terms and Conditions can be modified at any time, and the updated version will take effect immediately, in accordance with China’s e-commerce and consumer protection laws.
➤ Entire Agreement: This clause confirms that the Terms, along with any other referenced policies, constitute the entire agreement between the user and the website, with all changes needing to be made in writing.
➤ Contact Information: The company provides contact details for any questions or issues related to the Terms, ensuring users can reach out for clarification or assistance as required under Chinese communication and consumer protection laws.

Why are Terms and Conditions important for my business?

1. Importance of Terms and Conditions in China

Terms and Conditions (T&C) are essential for businesses operating in China, as they establish legal protection, define service usage, and ensure compliance with local regulations. A well-structured T&C document helps prevent service misuse, safeguard intellectual property, and outline payment terms, reducing the risk of disputes.

2. Compliance with Data Protection Laws

Companies handling personal data must ensure their T&Cs comply with China’s Personal Information Protection Law (PIPL) and other relevant regulations. Non-compliance can lead to fines, legal actions, or operational bans. Businesses should regularly update their T&Cs to align with evolving legal requirements.

How do Terms and Conditions affect e-commerce in China?

1. Compliance with E-commerce Regulations in China

E-commerce businesses in China must comply with the E-commerce Law, which regulates fair competition, consumer rights, and online transactions. Businesses must ensure that their Terms and Conditions (T&Cs) clearly outline return policies, refund processes, warranties, and complaint procedures to protect consumer rights and avoid legal violations. Transparent pricing and accurate product descriptions are also essential to prevent misleading advertisements, which are strictly regulated under Chinese law.

2. Data Protection and Cybersecurity Requirements

China enforces strict laws regarding data protection and online security. E-commerce platforms must comply with the Cybersecurity Law and the Personal Information Protection Law (PIPL) to ensure that customer data is collected, stored, and used lawfully. Companies must implement strict data security measures, obtain user consent for data processing, and prevent unauthorized access to personal information. Failure to comply with these laws can result in severe penalties, including fines and business restrictions.

3. Legal Obligations for Online Marketplaces

Online marketplaces and e-commerce platforms are also responsible for monitoring merchants on their platforms to prevent the sale of counterfeit goods or fraudulent activities. Businesses must establish clear policies on liability, dispute resolution, and intellectual property protection to comply with the E-commerce Law. Authorities such as the Cyberspace Administration of China provide official guidelines on compliance and enforcement measures.

Are Terms and Conditions required for mobile apps in China?

Mobile apps operating in China must adhere to strict legal requirements covering data protection, cybersecurity, and consumer rights. The table below outlines key legal obligations that app developers must consider to ensure compliance with Chinese regulations.

User Data Protection: Must comply with PIPL, specifying data collection, storage, and sharing policies.
Third-Party Integrations: Clearly outline how third-party services access and process user data.
In-App Purchases: Include terms on refunds, payment security, and consumer rights.
Dispute Resolution: Define how legal disputes between users and the app will be handled.
CAC Compliance: Apps must register and follow Cyberspace Administration of China (CAC) regulations.
Security Measures: Specify encryption, user authentication, and measures to prevent data breaches.
Content and Advertising Rules: Ensure compliance with laws against misleading ads and prohibited content.
Penalties for Non-Compliance: Apps may be removed from stores, fined, or restricted for legal violations.

How do Terms and Conditions protect users’ data in China?

2. Compliance with China's Personal Information Protection Law (PIPL)

China’s Personal Information Protection Law (PIPL) sets out strict regulations regarding the collection, processing, and storage of personal data. Businesses must provide clear notifications to users about the types of data collected, the purpose of collection, and any third parties with whom the data may be shared. Explicit consent from users is required, particularly for sensitive data such as financial or health information.

2. Cross-Border Data Transfer and Security Protocols

When businesses process sensitive personal data, they must implement enhanced security measures to protect the information. Additionally, companies that transfer personal data outside of China must ensure that foreign recipients comply with Chinese data protection standards. To meet these requirements, businesses should take careful steps to ensure data security and follow the cross-border transfer regulations set forth by the PIPL. For more information, refer to China’s PIPL Regulations.

What happens if a user violates the Terms and Conditions?

1. Consequences of Violating Terms and Conditions

If a user violates the Terms and Conditions (T&Cs) of a website, the website owner has the right to suspend or terminate the user’s access. Violations may involve fraudulent activity, intellectual property infringement, data abuse, or illegal actions under Chinese law. The website owner should make it clear in the T&Cs that users are bound to comply with legal and ethical standards.

2. Legal Actions and Dispute Resolution

In severe cases of violations, businesses may pursue legal action against the user. Chinese authorities, such as those enforcing the Cybersecurity Law or E-commerce Law, may impose penalties. The T&Cs should include a Dispute Resolution clause, detailing the process for handling any violations, including possible mediation or legal proceedings.

Do Terms and Conditions cover liability and disputes in China?

Limitation of Liability: The Terms and Conditions (T&Cs) often limit liability by stating that the website is provided "as is," and the website owner is not responsible for technical errors, third-party actions, or damages resulting from misuse. However, businesses must ensure that these terms comply with China's Consumer Rights Protection Law, which prohibits unfair clauses that entirely exclude business liability. While businesses can limit their liability, they cannot completely exempt themselves from responsibility for certain types of consumer protection issues.
Dispute Resolution and Governing Law: To resolve disputes, T&Cs should clearly specify the governing law (which would be Chinese law) and the preferred dispute resolution methods, such as negotiation, mediation, or arbitration in China. This ensures transparency and understanding between the business and its users regarding the legal procedures that may follow if a dispute arises.

How do Terms and Conditions safeguard intellectual property?

1. Intellectual Property Protection

Intellectual property protection is vital for businesses operating in China, and the Terms and Conditions (T&Cs) should clearly state that all website content, trademarks, and proprietary materials are safeguarded under Chinese intellectual property laws. It should be explicitly prohibited for users to copy, distribute, or use the website’s content for commercial purposes without proper authorization. This helps ensure that the business’s creative works and brand identity are legally protected.

2. Reporting Infringements and Legal Action

T&Cs should also provide a clear procedure for users to report intellectual property infringements, ensuring that businesses can promptly address potential violations. Additionally, businesses should reserve the right to take legal action against violators who breach these terms. This allows the company to protect its intellectual property and enforce its rights under Chinese law. For more information, refer to China’s Intellectual Property Laws (source: China’s National IP Administration).

Conclusion: Why does Terms and Conditions matter in China?

Terms and Conditions serve as a legal framework that protects businesses and users by setting clear rules, rights, and obligations. For companies operating in China, it is essential to ensure that T&Cs comply with local laws, including the PIPL, Cybersecurity Law, and E-commerce Law.A well-drafted T&Cs document enhances legal security, prevents disputes, and ensures compliance with Chinese regulations, helping businesses operate smoothly while protecting their interests.

Share information

Why Themis Partner ?

Make documents forhundreds of purposes

Hundreds of documents

Instant access to our entire library of documents for China.

24/7 legal support

Free legal advice from our network of qualified lawyers.

Easily customized

Editable Word documents, unlimited revisions and copies.

Legal and Reliable

Documents written by lawyers that you can use with confidence.

DOWNLOAD NOW